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    Home / About Us / Consumer Duty

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    The Consumer Duty

    In July 2023 our regulator, the Financial Conduct Authority, published plans to increase the current level of consumer protection in the UK for consumers. These new rules are known as the Consumer Duty and requires companies to ‘focus on supporting and empowering their customers to make good financial decisions’.

    Retirement

    We have a soul. We have culture. We have values. And our clients are absolutely at our core.

    Ian Mattioli MBE
    Chief Executive Officer

    At Mattioli Woods, we welcome the introduction of the Consumer Duty. We believe the Duty will improve standards for clients and ensure that our own ethos is reflected across the industry.

    Putting our clients and their financial wellbeing at the forefront is not new for us. We will continue to work alongside you to support your financial ambitions through the good times and the bad.

    While you can read more about the Consumer Duty on the FCA’s website, if you have any questions or require any additional information, please call your usual contact or email Consumerduty@mattioliwoods.com.