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Consumer Duty

In July 2023 our regulator, the Financial Conduct Authority, published plans to increase the current level of consumer protection in the UK for consumers.

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These new rules are known as the Consumer Duty and requires companies to ‘focus on supporting and empowering their customers to make good financial decisions’.

We have a soul. We have culture. We have values. And our clients are absolutely at our core.

At Mattioli Woods, we welcome the introduction of Consumer Duty. We believe it will improve standards for clients and ensure our own ethos is reflected across the industry.

Putting our clients and their financial wellbeing at the forefront is not new for us. We will continue to work alongside you to support your financial ambitions through the good times and the bad.

You can read more about Consumer Duty on the FCA’s website. Additional Consumer Duty information for the City Private Pension is available from the Resources page. If you have any questions or require any additional information, please call your usual contact or email consumerduty@mattioliwoods.com.

Ian Mattioli MBE
Ian Mattioli MBE , Chief Executive Officer

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For more information or to arrange a meeting to discuss your specific needs, please contact us via email at hello@mattioliwoods.com, or alternatively, please call us at 0333 034 4110.