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    Home / Regulatory & Legal Inform…

    Regulatory & Legal Information

    This Legal Information is laid out to inform you about how the Mattioli Woods Site is operated, how we aim to protect your information, your rights and how you can exercise those with us.

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    Legal information about this website

    The Site

    This Site is operated by Mattioli Woods plc, under company number 3140521 with a registered office at 1 New Walk Place, Leicester, LE1 6RU. Mattioli Woods is public limited company authorised and regulated by the Financial Conduct Authority (FCA), 12 Endeavour Square, Stratford, London, E20 1JN. MW Trustees Limited is registered as a scheme administrator with HM Revenue & Customs.

    Eligible Visitors

    The content of this website and the products and services featured are addressed only to the UK Market. The website is not intended for use by persons or organisations in jurisdictions that prohibit the promotion or provision of any of the products or services featured. Mattioli Woods only provides services or products in jurisdictions where and when they may be lawfully offered.

    Cookies information

    Our website uses cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website as well as allow us improve our website.

    Read our Cookies Policy.


    Mattioli Woods makes every effort to maintain the accuracy of the information on this Site; however it can give no warranty or guarantee with regard to the information provided on the following pages. Mattioli Woods accepts no responsibility for any loss which may result from reliance on the information contained on these pages.

    Our website is accessible 24 hours a day but we will not be liable if, for any reason, the website is unavailable for any time or any period.

    Mattioli Woods accepts no responsibility for any loss which may result from reliance on the information contained on these pages and accepts no responsibility for any loss you may suffer as a result of accessing documents sent electronically or downloading information.

    We reserve the right to make amendments and changes to information contained on the website and we may change information without notice. You should check the website from time to time to ensure that you are happy with any changes.

    The FSCS - Financial Services Compensation Scheme

    The Financial Services Compensation Scheme (FSCS) is the compensation fund of last resort for customers of authorised financial services firms. If a firm is in default or ceases trading, the FSCS may be able to pay compensation to its customers.

    The FSCS is independent of the government and the financial industry and there is no charge to individual consumers for using the service.

    Further information about compensation scheme arrangements, eligibility and level of coverage is available from the FSCS using its website

    Third party websites and products

    You may not link any other website to this website without obtaining the prior written consent of Mattioli Woods.

    This website contains hyperlinks to other websites, which may not be regulated by the financial services regulators and which are hosted and maintained by third parties. Mattioli Woods has no control over the security or content of these sites and you use these sites at your own risk

    Email monitoring and viruses

    Mattioli Woods will monitor all incoming and outgoing emails in line with security best practices. Although emails are screened for viruses, Mattioli Woods cannot guarantee that any transmissions will be virus free.

    Information security

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online to comply with the UK Data Protection law. For more information, read our privacy policy.

    You must therefore ensure that viruses, Trojans, worms or equivalents do not enter your computer system. We assume no responsibility for loss of whatever nature resulting from such viruses, Trojans, worms or equivalents. You must not misuse our site or email to knowingly introduce viruses, Trojans, worms, logic bombs, or any other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this site, the server on which this site is stored or any server, computer or database connected to this site. You must not attack this site via a denial-of-service attack. By breaching these provisions, you would commit a criminal offence under the Computer Misuse Act 1990. Mattioli Woods plc would need to follow internal procedures and report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this site will cease immediately.

    Complaints procedure

    How we deal with your complaint

    Mattioli Woods aims to provide you with excellent service at all times. However, we understand things can sometimes go wrong, or you may become unhappy with aspects of our service. If this happens, we will do our best to resolve your issues as quickly as possible.

    For more information, please visit our complaints procedure page.

    Copyright and trademark law

    All elements of this Site are protected by copyright law and belong to Mattioli Woods plc or to other members of its corporate Group. The copyrights of third parties are reserved. Changes to this Site by unauthorised persons are prohibited.

    This Site, or any part thereof, may not be copied, transmitted (electronically or otherwise), linked to or used for public or commercial purposes without the prior written consent of Mattioli Woods.

    “Intellectual Property Rights” means any patents, copyright, database rights, design rights, registered designs, logos, trademarks or service marks. All intellectual property rights either on our site or sent by us are owned by or licensed by Mattioli Woods plc or to other members of the group. Downloading or copying this Site or any part of it does not confer a licence or rights to use any image, trademark, logo or software. Mattioli Woods reserves all rights to the material on this Site.


    This Site is established in the United Kingdom; governed by the law of England and Wales. Any disputes relating to these terms will be subject to the non-exclusive jurisdiction of the courts of England and Wales.


    There has been a significant increase in the use of emails, texts and social media for keeping clients in touch with their finances and investments and this has led to an increase in criminal activity by investment scammers.

    Please visit our ScamSmart page for more information.

    Mattioli Woods – our ‘restricted’ status

    For over 30 years Mattioli Woods has been at the forefront of providing advice, pension administration/ trusteeship, and investment products and services for clients across the country. Its key aim is to put clients first to help them reach the objectives they set. This is done with integrity and professionalism while maintaining a bespoke approach, and it continues with this ethos as part of its culture.

    The Mattioli Woods website ( provides a further history of the company and the products offered to achieve clients’ various requirements.

    In terms of financial legislation, firms can be ‘independent’, or ‘restricted’, or both.

    We offer our own discretionary portfolio management (DPM), self-invested personal pension (SIPP), personal pension (MW PP) and small self‑administered scheme (SSAS) services, as our investment managers, consultants and client relationship managers are specialists in these areas of advice and management. For this reason, we are classed as a ‘restricted’ advice business and, only where it is suitable and in line with your objectives, we will recommend these solutions to you. Should your circumstances not be best served by our own propositions, we will look to the wider market to source the most appropriate solution for you.

    In addition, as part of our centralised investment proposition, we offer the Custodian Property Income REIT plc, which is a real estate investment trust managed by Custodian Capital Limited, part of the Mattioli Woods Group.

    Our solutions are designed to meet your needs and where appropriate we can also offer advice on pensions, investments, and non-investment insurances (protection policies) from the whole market.

    Mattioli Woods is committed to ensuring the principles of ‘treating customers fairly’ set by the Financial Conduct Authority are applied with integrity throughout all aspects of our business.

    Any tax-based calculations completed by Mattioli Woods are for illustrative purposes only and we recommend you check these with your accountant or tax adviser.